BEFORE YOU ORDER
Questions, answered clearly.
Practical answers based on Kakobuy help materials. Exact fees, routes and order conditions should be checked in your current account.
01What is Kakobuy?+
Kakobuy is a shopping agent: you submit a supported seller listing, arrange the purchase through Kakobuy, and later arrange delivery from its warehouse. Product selection, inspection and international shipping are separate decisions.
Official sources ↗02Is Kakobuy Buys the official Kakobuy website?+
No. Kakobuy Buys is an independent product discovery and guide site. Registration, payment, order changes and parcel services take place on Kakobuy. Some outbound links are affiliate links.
03What is a Kakobuy spreadsheet?+
It is an organized directory of product references that helps you compare listings before opening them on Kakobuy. A spreadsheet entry is a research starting point, not a guarantee of availability, quality or final cost.
04Do I need an account to browse this site?+
You can browse the directory and read guides without creating an account here. Use the Kakobuy registration link when you are ready to access its ordering services. We do not collect your Kakobuy password.
05How do I order a product I find here?+
Open the product details, check the original listing and selected option, then use the Kakobuy purchase button. Review the imported item, seller price, size, colour, quantity and domestic postage before submitting payment.
Official sources ↗06Why should I keep the original seller link?+
It identifies the listing behind the recommendation. Keep it with your selected size and colour so you can compare the seller page, imported Kakobuy item and any later order discussion without confusing similar products.
07What if the purchase link opens the wrong item?+
Stop before paying. Compare the marketplace, original item ID, seller and selected option. A similar image or title is insufficient. If the original listing cannot be matched, choose another verified listing.
08Why are product prices shown in USD?+
USD estimates make listings easier to compare. The seller price, exchange conversion, selected option and charges on Kakobuy can differ from a directory estimate. Confirm the payable amount on the actual order screen.
Official sources ↗09Does a product price include international shipping?+
Do not assume it does. Kakobuy's cost information separates merchandise and domestic transport from international freight and applicable packaging or optional services. Read the actual item and parcel totals before paying.
Official sources ↗10Why do buying and shipping happen separately?+
Kakobuy's published workflow separates purchasing the item and domestic postage from submitting a warehouse parcel for international shipment. The parcel step depends on what has arrived and the shipping options available for it.
Official sources ↗11What is domestic shipping?+
It is the transport from the seller in China to the agent's receiving location. Check whether the seller or imported order adds this charge; it is different from international delivery to your address.
Official sources ↗12What happens when an item reaches the warehouse?+
Kakobuy describes an arrival inspection stage and provides photographs for review according to its inspection scope. Check the received item against your order and resolve questions before submitting it for international shipping.
Official sources ↗13What are QC photos?+
QC photos are inspection images associated with a received item. They can help you assess visible details, but they are different from a seller's promotional images and do not prove every aspect of product performance.
Official sources ↗14Where should I check QC for my own order?+
Use the photographs and messages attached to your own Kakobuy order or warehouse item. Historical reference images from another purchase may help comparison, but they are not evidence of the item allocated to you.
Official sources ↗15Does every listing here have verified QC photos?+
No such guarantee is made. A listing can have seller images without a verified QC set. Only images with a confirmed QC source should be treated as inspection references.
16Does QC guarantee authenticity or product performance?+
No. A visible inspection is not a universal authentication or functionality test. Kakobuy's inspection information describes exclusions, including limitations for functional or electronic products. Confirm any special checks directly before ordering.
Official sources ↗17Can I request a specific photo or measurement?+
Ask Kakobuy whether the current order supports the particular photo or measurement you need and whether a charge applies. State the angle, measurement points and units clearly. Do not assume every request is included.
Official sources ↗18Why can colours look different in photographs?+
Lighting, camera processing and your screen can change their appearance. Kakobuy's inspection exclusions mention colour differences. Compare several views and ask for clarification if the exact shade matters to your decision.
Official sources ↗19Is there a universal Kakobuy clothing size?+
No. Kakobuy's sizing guidance notes that sellers use their own standards. Compare the exact listing's measurements with a garment that fits you, rather than relying only on a familiar S, M or L label.
Official sources ↗20How should I choose shoe size?+
Measure both feet and compare the larger measurement with the exact seller's chart. Check which size system the listing uses and whether its centimetre figure describes foot length or another measurement.
Official sources ↗21How much will shipping cost?+
There is no single price suitable for every parcel. Use Kakobuy's current quotation for your destination, contents and chosen route, then review included and optional charges before submitting the shipment.
Official sources ↗22How long does delivery take?+
Use the current estimate for the specific route shown by Kakobuy. Seller dispatch, warehouse processing, international transport and final delivery are separate stages; a route estimate is not a guaranteed overall arrival date.
Official sources ↗23Should I combine all my items into one parcel?+
Compare the actual available packaging and route options. Combining items can change parcel dimensions, weight and restrictions. Ask for the applicable quote before assuming that one large parcel will cost less.
Official sources ↗24Are customs charges always included?+
Do not assume they are. Kakobuy's help material distinguishes routes with different customs arrangements. Read the selected route's current terms and the requirements for your destination before you submit a parcel.
Official sources ↗25Can I return or exchange an item?+
Eligibility depends on the seller, item, order stage and applicable Kakobuy terms. Contact support promptly while the item is still in the relevant handling stage, and confirm costs and deadlines before agreeing to a return.
Official sources ↗26What if the listing is unavailable or the price changes?+
Do not rely on an older directory price or screenshot. Recheck the seller listing and the imported Kakobuy item. If an option is unavailable, confirm any replacement explicitly instead of accepting an assumed substitute.
Official sources ↗27Can I search using a picture?+
Image search depends on an available, verified source service. An upload button alone does not establish that matches are working. If the feature is unavailable, use a product name, category or known seller link.
28Will switching languages change the products?+
It should change the interface and editorial language while retaining the same product reference, category, search and page selection. Product identifiers, source photographs and the underlying price data remain the same.